Customer Awareness

1. CONSUMER EDUCATION LITERATURE ON SMA & NPA CLASSIFICATION AND UPGRADATION
2. Integrated Ombudsman Scheme, 2026 Salient Features
3. Reserve Bank - Integrated Ombudsman Scheme, 2026

Understanding Regulatory Digital Lending Directions

1. DLA
2. LSP
3. Customer Care (Phone: +91-8655937426, +91-8655937429 | Email: [email protected])
4. Grievance Redressal
5. RBI's CMS
6. Sachet Portal
7. Privacy Policy
8. File Complaint